Friday, September 13, 2019

Business munication for Nonverbal Skills and Body Language

According to many scholars, all the achievements made by organizations and panies have been made possible because of munication between people working in those organizations, panies, or firms. Without proper munication, very little can be realized whether it is in terms of development or good and harmonious relationship (Harrison, 2009). Therefore, effective munication is a key factor in the success of relationship and businesses. Consequently, I have been in a case where people I was municating with perceived wrong information. As I was the team leader, I wanted my juniors to ensure that all the pending projects to be pleted within one day. However, since this was linear munication, most of my juniors understood it differently, that is ‘projects to be cleared in the next two days’. Barriers to effective munication are things that prevent effective munication between interested parties. Generally, during munication, the sender expects that the whole message is delivered to the receiver (Sole, 2009). However, because the message has to pass through some channels, distortion must occur. These distortions, will not allow the original message to be delivered to the receiver. Some barriers to munication are discussed as under: This is one reason why original messages do not reach the receiver as expected. Noise as one of the potential barriers to munication is divided into two categories; the physical noise and psychological noise. Physical noise refers to physical distraction present in the environment during the time when munication is taking place. The noise may be ing from hooting vehicles, people shouting, excessive hotness, or cold. Consequently, the message may be distorted and will not be encoded properly. Therefore, physical noise can distort munication at any level, for instance, it can hinder munication at the sender, receiver, or at the channel. The second type of noise as a barrier to munication is called psychological noise. It is usually experienced when the sender or the receiver has some inbuilt psychological factors, for example, a sender may have problems in using vocabularies in translating the image into sound such that the receiver can understand it correctly (Battell, 2006). In this case, the receiver may not get the meaning of the original content of information intended. Consequently, the receiver with a perceived mind may further distort the message by encoding it differently. Since the sender has wrongly interpreted the content of this message from the start, the receiver will also encode very different thing. This is one of the most mon barriers to effective munication as it is met frequently. It takes place from the fact that people may speak different languages including vernacular languages while others may not either understand nor speak a particular language (Potter, 2002). Consequently, as the sender municates the message, the receiver may not understand the information, thus a hindrance to munication. Similarly, a language may be too hard for the receiver to understand and this may also lead to the wrong message decoded by the receiver (Help guide, 2016). In some cases, the sender may run short of appropriate language to express his or her information to the audience, therefore, he or she may decide to use a language that befits him or her and leave the rest to the receiver to understand and interpret. It is, therefore, important to choose a language that fits the audience so that misinterpretation of the information is prevented.   Apart from noise and language barriers, effective munication may also be hindered by cultural differences. Culture in the social perspective refers to how people carry out themselves, their living styles, norms, and what they do to earn their living. In the world, there are different races, color, ethnic groups, which at any given time carry out their activities differently (Lavy, 2013). This leads to people speaking different languages, practice different cultures among others. The channel of munication is fundamental in ensuring that there is an effective munication between the sender and the receiver. A bad channel will automatically result in distortion of the information (Miller, Biggart, & Newton, 2013). The information to be delivered must have done while choosing an appropriate channel for that particular message. Otherwise, if distance and channel were not put into consideration, there would be distortion on the original message   I realized that because I did not directly pass my information to the responsible people, they had to receive different information from the one that was intended. I realized also that if I can reach my audience directly and physically, I would deliver my information directly without relying on other individuals to do it. The people who were used as channels in this were not affected directly, for instance, it was not their responsibility to plete the projects in time, so they took it less seriously. The information could have gone a wrong channel to reach the intended people. Therefore, to ove e the barriers, a sender should choose the right channel to convey the information. Some of these channels include writing or just talking to the people face-to-face. Face-to-face is always an effective means because the sender finds time to meet his or her audience physically and there is room for feedback as well (Nash, 2015).    As discussed above, the language barrier is one factor that hinders effective munication. In the modern world, however, people are equipped with different languages, but it is important to ensure that the language being used to convey the message is one that everybody will understand so that they would be able to interpret and encode the correct information.  Ã‚   Help guide. (2016). Nonverbal munication: Improving Your Nonverbal Skills and Reading Body Language. Helpguide.org. Retrieved 25 November 2016, from https://www.helpguide.org/articles/relationships/nonverbal munication.htm Harrison, F. (2009). Effective munication. The munication Guide 2(3), 12-17. Battell, C. (2006). Effective listening (1st ed.).Alexandria, Va.: ASTD Press. Sole, K. (2009). Making connections: Understanding interpersonal munications. Bridge Nash, E. (2015). International Education on Principles of munication. New York: McGraw Hill. Lavy, I. (2013). Soft Skills – An Important Key to munication in the "Shift to a Service-Driven Economy" Era. International Journal of e-Education, e-Business, e-Management, and e-Learning. Miller, L., Biggart, A., and Newton, B. (2013). Basic munication skills. International Journal of Training and Development, 17(3), pp.173-175. Potter, E. (2002). Improving munication Skills and Employability in the 21st Century. Industrial and Labour Relations Review, 55(4), p.739

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.